Privacy Policy
Last updated: January 2026
1. Introduction
Girard AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI workflow automation platform and related services.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, password)
- Organization and team details
- Billing and payment information (processed by Stripe)
- Workflow content and configurations
- Communications with our support team
2.2 Information Collected Automatically
- Usage data (features used, API calls, workflow executions)
- Device information (browser type, operating system)
- Log data (IP address, access times, pages viewed)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience
4. AI Model Usage
When you use our AI features, your prompts and inputs are sent to third-party AI providers (such as Anthropic, OpenAI, and Google) to generate responses. We do not use your data to train AI models. Each provider has their own privacy policy governing their data practices.
5. Data Sharing and Disclosure
We may share your information with:
- Service providers: Companies that perform services on our behalf (hosting, analytics, payment processing)
- AI providers: Third-party AI services to process your requests
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes. You may request deletion of your data by contacting us.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
8. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing
- Data portability
- Withdraw consent where applicable
- Lodge a complaint with a supervisory authority
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
10. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected such information, we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: privacy@girardai.com